Privacy policies

At Sky High Aviation Services Dominicana; we are committed to the security, privacy and confidentiality of the personal information of our passengers through the website www.skyhighdominicana.com.

We guarantee that we have implemented the necessary measures to ensure your information will be used exclusively for the purpose of providing and providing quality service to passengers aware of their interests and needs.

For this reason, it is important for us that you are aware of our Privacy Policy and the way in which we handle the personal information that you provide us.

Information we collect

We obtain information about you through a variety of channels:

  • When you visit our website

  • When you contact us via phone, email, social networks

  • When you make a flight reservation, we ask for your date of birth and gender, for Secure Flight purposes.

  • When you use our services at airports or our facilities.

Sky High Aviation Services Dominican; will not sell or share any of the information listed above, unless required by a competent authority, however, we will use the information provided to communicate with customers.

Information related to credit card purchases through the use of this website will only be used to complete the specific purchase for which the information was provided.

We do not request any other sensitive personal information online, but if you provide us with any other sensitive personal information by phone, email, or any other means, we will treat such sensitive personal information in accordance with this Privacy Policy.

How we use this information

We may use the information we collect about you to provide the services you request and to administer our website and records, as well as to help us improve these services.

The following are examples of how we may use your information: When we process an airline ticket for you.

Therefore, we can contact you, if we need more information or if there are changes to our flights.

In order to update and/or correct your flight as requested and to contact you if we need further information.

To better manage your travel experience.

To help us respond to any post-flight queries.

In addition, if you provide us with sensitive personal information, you thereby give your explicit consent to Sky High Aviation Services Dominicana to collect, process, disclose or transfer such sensitive personal information and store it so that we can meet your requirements.

Your confidential personal information will not be sold or disclosed to any third party, except in the event that Sky High Aviation Services Dominicana is required to do so by virtue of any law, regulation, decree, security reason or in order to comply with the obligations of this contract by mutual agreement.


Email is used to provide important information to our customers.

Information distribution

The information about you that we hold will not be given to any third party, except in the event that we are required to do so under any law or in order to fulfill this contract between us, or in the event that the sale of our business.

Transfer of information to customs control agencies

The law requires all other airlines to give US Customs and other customs clearance agencies access to certain passenger information. Accordingly, any advance passenger information, including sensitive personal information we hold about you and your travel arrangements, may be disclosed to those agencies in the countries to which you are traveling.

Your security information

We are committed to protecting your personal information, safeguarding and preventing any unauthorized access, however, we are not responsible for the acts of individuals who gain unauthorized access and we make no warranty, express, implied or otherwise, that we can prevent unauthorized access to your personal information.

Sky High Aviation Services Dominicana will not be responsible for any damage arising from, or in any way related to, unauthorized access by third parties to your information.

How we use cookies

The cookies we use do not store personally identifiable information. We want our website to be as informative, personal and user-friendly as possible, and cookies help us achieve that goal.

By using our website, you agree to the use of cookies and other technologies as set out in this policy.

Personal Information: Customer Rights

In relation to personal information, our customers have the following rights:

  • The right to know what personal information a company collects

  • The right for companies to delete personal information: This right may be denied, if we need to use the personal data to comply with a legal obligation or to establish, present or defend legal claims. If you exercise your right and request deletion, this action will potentially delete the records we have for your benefit.

  • Right to rectification of personal data

  • The right to non-discrimination in access, equality of services and price

  • Right to access your personal information and to have a copy

Changes to our privacy policy

Sky High Aviation Services Dominicana reserves the right to modify Our Privacy Policy. We will notify you of any changes by updating this policy.