You can make your payment in our offices with a physical credit card or from wherever you are through our Azul payment link, in cash, deposits or bank transfers. Through our website or at your preferred travel agency.
It will depend on the conditions of the rate that you purchased on your ticket, each rate has conditions that will apply at the time of making changes or cancellations. To find out the details of your rate, you can contact our reservations center at 1-809-591-4412, approaching our offices in the destination where you are, or contact your travel agent.
Changes are allowed 24 hours before the departure of your flight.
We recommend, before paying your ticket, to verify all the information on your ticket, names, times, destinations, travel dates.
If you do not show up on the day of your flight to the airport without changing the date, your ticket automatically goes to closed status for No Show (no show).
It cannot be used or reimbursed. Therefore, you must make your change before the departure of your flight. Our tickets do not remain open.
The cost of your ticket includes a piece of hand of 7 kilos or its equivalent 15 pounds, and a piece of 23 kilos or its equivalent 50 pounds.
The additional pieces will have a cost of US$60.00 to US$180.00, the value can be paid at our counter upon arrival at the airport.
Yes, we handle pets, only dogs and cats with a maximum weight of 20 pounds, the cage or kennel must be flexible, ventilated and with space for the pet to move. Pets will travel in the main passenger cabin.
The transportation of the pet will be subject to the acceptance regulations of the government authorities of each port, embarkation and disembarkation.
We accept a maximum of 3 pets per flight. We reserve the acceptance of the pet considering its condition and compliance with the requirements of the cage or kennel.
Sky High Aviation Services Dominicana, considers groups from ten (10) passengers, traveling on the same date, with the same pair of cities, and on the same flight.
For quotes, write to us at reservaciones@skyhighdominicana.com or call our reservation center at 1-809-591-4412.