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Management Pets
-PETS-

At Sky High Aviation Services, we provide the service of transporting pets in the main passenger cabin. Pets allowed are dogs and cats.

The transport of pets and their acceptance will be subject to the approval of the governmental and health authorities of the ports of embarkation and disembarkation.

Conditions

  • The pet must not exceed a maximum weight of 20 pounds.
  • The cage or kennel must be flexible.
  • The cage or kennel must be ventilated and have enough space for the pet to move.
  • The cage or kennel must fit easily under the seat in front of the passenger and must meet the following measurements: 9” x 14” x 14” (23cm x 36cm x 36cm).
  • The client will be able to feed his pet, as long as it remains inside the cage or kennel
  • The pet must remain inside the container during the entire flight.
  • The assignment of seats to passengers with cage at the emergency exit is prohibited.
  • Only one animal per cage or kennel is allowed.
  • Only one pet per passenger is allowed.
  • The pet cannot travel without a passenger.
  • Pets must be clean and without emitting a bad smell.
  • We do not handle pets in the warehouse.
  • * We accept a maximum of 3 pets per flight. We reserve the acceptance of the pet considering the condition of the cage or kennel and compliance with the requirements.
  • Note: Does not apply for emotional support pets or assistance

Documentation and Health

  • The passenger is responsible for all the necessary documentation for the entry of his pet to the travel destination.
  • Passengers traveling with a pet must present at the airport counter: Rabies vaccination card, health certificate, form and payment receipt for animal health.
  • The health certificate must be issued by a licensed veterinarian within 30 days prior to transportation.
  • The use of pet tranquilizers is not recommended.
  • Sky High Aviation Services is limited to transporting brachycephalic (flat nose) breeds. These have narrow airways due to their anatomy, which makes it difficult for them to breathe.

costs

All transported pets imply a charge via US$100.00
Reservations for pets must be made at the Sales Offices and at the airport counter.

Assistance Pets

Sky High Aviation Services Dominicana, accepts pets that serve as service or emotional support, you must notify it at the time of reservation.
These types of pets will be transported free of charge and do not require the use of a cage or kennel, but must be on a leash.
The passenger is responsible for providing a valid authorization from their licensed physician.
pets

Types of Assistance Pets

Service Animals

It is an animal that has been trained to provide assistance or perform a task to an individual with a disability.

- Guide a blind person
- They alert their owner of possible seizures
- Alert their owner of high or low sugar

Emotional Support Animals

An animal necessary for the emotional well-being of the passenger during the flight or at their destination and which may or may not be trained for that role.

- Provide comfort with their presence
- Reduce stress, anxiety, depression
- Provide peace of mind to its owner

Conditions

  • Dogs will only be accepted as service and emotional support animals.
  • Only one (1) dog per passenger is accepted.
  • The passenger must present a medical document certified by a mental health professional stating the need for the emotional support dog.
  • Notify 48 hours before the departure of your flight that you will be traveling with a service or emotional support animal.
  • Assignment of seats in the emergency exit is prohibited.
  • The dog must sit on the floor in front of the assigned seat and cannot take up space in the aisles.
  • If the dog is very small like an infant, it could go in your arms. If it is too big to accommodate your feet, we will try to accommodate you in a seat with more space, if this is not possible, you can buy an extra seat to have additional space and accommodate the dog on the floor, in front or to the side of your seat.
  • The dog must not go on the seats.
  • Pets must remain with the passenger at all times.
  • The dog may be denied transport in the cabin if it has a bad smell, bad behavior such as barking, growling, attacking other passengers.
  • If you do not meet the travel conditions of the country where you are going, you must be denied boarding until you meet the requirements that the country requires. The passenger is responsible for the costs corresponding to these changes.
  • The age requirement for pets is:
    - Service Animal: old enough to have been trained and respond to the instructions of the owner.
    - Emotional Support Animal: the dog must be at least 6 months old.

Documentation

  • Service Animal:
    - Identification that accredits the dog as a service animal
    - Proof of vaccinations and certificate of good health
    - Necessary documents for your entry to the country you are going to
  • Emotional Support Animal:
    - Medical document certified by a mental health professional certifying that the passenger certainly has a mental or emotional disability and needs an emotional support animal during the trip or at their final destination. The medical document must have the following conditions:
    - - Date of issue less than one year from the date of departure of the flight. o Signature and stamp of the doctor with information about your license: date of issue, state or jurisdiction and type of license.
    - - Legible document.
    - - Proof of vaccinations and certificate of good health.
    - - Necessary documents for your entry to the country you are going to.